Our Commitment to Privacy

At ARC Capital Venture LLC, trading as ARC Capital (hereinafter referred to as "Company," "We," or "Us"), we are committed to maintaining the confidentiality, integrity, and security of the personal information of our current and prospective clients. We take pride in our privacy practices and want you to understand how we protect your personal information and use it to service your accounts.

This privacy policy outlines our practices for protecting the personal information we collect from individuals, whether through direct interaction or in collaboration with investment professionals. Please review this policy to understand how we handle your personal data in the U.S. market.

How and Why We Collect Personal Information

ARC Capital values the trust our clients place in us, and we strive to protect the personal information you provide. We use this information to service and maintain your account, process transactions, respond to your inquiries, develop and offer products and services, and fulfill legal and regulatory requirements. We may collect public and non-public personal information from various sources, including:

Information provided by you or your representative on applications or forms (such as name, address, Social Security number, and financial details)
Information from your employer or plan sponsor if we provide recordkeeping services (such as payroll and benefits information)
Transactional activity in your account (such as trading history and account balances)
Information gathered from interactions with our customer service team or through our website
Information from consumer reporting agencies (to assess your creditworthiness, for example)
Information from third-party data services (to verify your identity or better understand your product needs)
Other sources, with your consent or your representative’s consent, including other institutions if you transfer assets to ARC Capital

How We Protect Your Information

ARC Capital prioritizes the security of your personal information. We employ physical, electronic, and procedural safeguards and regularly adapt them to meet changing regulatory requirements and technological advancements. Access to personal information is restricted to those employees and service providers who require it to offer and support our products and services.

How We Share Information with Third Parties

ARC Capital does not share personal information about clients with unaffiliated third parties for marketing their products or services. We may share information with the following entities:

Unaffiliated service providers (such as mailing companies, data processors, and printing services)
Government agencies, regulatory bodies, and law enforcement (for legal or tax purposes)
Other organizations, with your consent or as directed by your representative, or as required by law (for example, for fraud prevention)

Our service providers are obligated to maintain the confidentiality of your information and to use it only for the purposes specified by ARC Capital. Depending on your relationship with us, we may also exchange information with other entities, such as:

Your employer or plan sponsor, if we provide workplace services (such as payroll and benefits recordkeeping)
Your investment professional, if you work with one
Insurance companies, to validate information for ARC Capital’s insurance services

How We Share Information Within ARC Capital

We may share your personal information with our affiliates within ARC Capital Venture LLC for the purposes of delivering products and services. If you interact with us directly as an individual investor or if ARC Capital provides services to your employer, we may share information with ARC Capital's financial services affiliates (such as our brokerage and insurance companies) to offer additional products and services in compliance with the law.

Privacy Online

At ARC Capital, we employ stringent safeguards to protect the privacy and security of your online interactions, just as we do in our other business operations. We use firewalls, encryption, and authentication procedures to protect your data and our systems from unauthorized access. Additionally, we may place cookies and similar files on your device for security and website functionality purposes. Cookies do not identify you personally, but they help facilitate site navigation and personalize your experience.

When you visit our websites, we may collect technical information such as browser type, IP address, pages visited, and time spent on the site. This information is used to improve our website and your experience.

FTC and CAN-SPAM Compliance

ARC Capital is committed to compliance with the Federal Trade Commission (FTC) regulations and the CAN-SPAM Act. As such:

We ensure that all email communications are accurate and non-deceptive.
Every marketing email includes an opt-out mechanism, allowing you to unsubscribe from future emails.
Our communications include our physical address and are labelled appropriately as advertisements, where required.

You may opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.However, even if you opt out of marketing, we may still send you legally required communications about your account.

Additional Information

If you are a former client, we treat your personal information with the same care and protection as we do for current clients. You can review and update your information using our online services or by contacting us directly.

Effective Date and Updates to This Policy

This policy is reviewed annually and updated as necessary to reflect any changes in our practices or in applicable laws. Please revisit our privacy policy periodically to stay informed of any updates.

Contact Us

For any questions about this privacy policy or to access or update your personal information, please contact:

Head Office

ARC Capital Venture LLC
10 South Riverside Plaza, Suite 875
Chicago, IL 60606

Switchboard: +1 (312) 820-1040
Email Address: info@arc-capital.com

Principal Office

3838 N Central Avenue, Suite 900
Phoenix, AZ 85012

Switchboard: +1 (602) 584-8125
Email Address: phoenix@arc-capital.com

Privacy Policy